Here we will be sharing key learning from section one of the One Digital observational and practice based learning report. Section 1 of the full report is available at the bottom of this page.
The Community of Practice carried out a range of good practice activities to capture learning, these included:
- Face to face learning and virtual learning sessions
- Internal Project Leads discussions
- Larger events for wider partners interested in digital inclusion
- Informal use of Slack and email to share practice queries
- Project visits and direct discussions with digital inclusion practitioners
- Workshops and network sessions led by One Digital partners.
Section One: Working with our beneficiaries and learners
Learning points covered
- Lack of access to devices can be a barrier and limit learning. Projects that offer access to tablets or laptops are more effective.
- People learning on a mobile phone only limits ability to develop key skills. Signposting to places with computers (and a person to support) improves opportunities to learn.
- Broadband access and cost are a barrier. Publicising available social tariffs can increase access and skills.
- Digital skills development and support needs to be flexible and learner-led – facilitating and empowering people to learn at their own pace and for their own needs.
- Delivering accessible digital skills support is at the heart of the work of One Digital – projects are keen to ensure no-one is excluded.
- Digital inclusion projects are successful if they develop their impact and evaluation plans early and adapt and learn regularly.
Read the report here: