About the Community of Practice

The role of the One Digital Community of Practice is to share learning and best practice arising from the One Digital projects to ensure that we, and our wider project collaborators, are providing high quality Digital Champion support.

What is the Community of Practice?

From its inception the One Digital programme has seen learning about how best to help people to get online as integral to the project’s development.

Learning has been linked to working with Digital Champions in different organisational settings across the UK, and the benefits of partnership working and collaboration to help people get online.

One Digital partners are involved in regular learning sets linked to the development of their Digital Champion projects. Learning set topics are jointly agreed and involve a range of project staff in looking at good practice including the challenges and solutions to building the most effective projects.

Sharing learning

We publish learning arising from the Community of Practice in a range of ways including through our Knowledge Hub which shares learning useful to Digital Champion project development.

Take a look at our blogs and case studies – these provide regular updates on progress with individual projects. We also have a series of reports forming the One Digital observational and practice based learning report from our first year of learning:

  1. Working with learners
  2. Working with Digital Champions
  3. Partnerships and Engagement
  4. Digital maturity and transformation

We are always keen to publish learning arising from other digital inclusion projects – please contact us if you have learning you would like to share.

We offer events and workshops on a regular basis which provide opportunities to join in with sharing learning and developing practice.  Sign up for our e-bulletin to receive invitations.

Evaluation of Phase 1

Phase 1 of the One Digital programme was a ‘test and learn’ pilot project designed to assess the suitability of using skilled and trained Digital Champions on a large scale to help people get online and develop their digital skills. The project was a huge success, recruiting 1179 Digital Champions and supporting over 11,000 individuals to improve their essential digital skills.