Case Study – a network of volunteer Digital Champions working in community hubs across a city

Published by Siobhan McGuinness on

All of our One Digital projects are passionate about digital inclusion and supporting our Digital Champions to improve the Essential Digital Skills of the communities we work with. The Torus Foundation is doing this by partnering with Everton Development Trust to recruit and train volunteer Digital Champions to work across Liverpool.

Their volunteer Digital Champions were initially lent laptops to help develop their own digital skills and received personal tuition from James Pickup from the Torus Foundation and Kevin Kirby from Everton Development Trust. They also completed accredited training on the Digital Champion Network, completing a total of 152 courses in twelve months.

“One of the big successes for me is seeing the confidence of the volunteers grow from strength to strength”

James Pickup, Project Coordinator, Torus Foundation

The Torus Foundation has learning hubs all across Liverpool and they have now placed a volunteer Digital Champion in every hub. In the past year, their volunteer Digital Champions have given an amazing 1,456 hours of volunteering time, improving the Essential Digital Skills of people across the city.

“It was an alien concept to me but with the Champions help I’ve come on tremendously”

Winifred, digital learner at Firefit IT hub

Everton Development Trust and Torus Foundation have produced this excellent video which tells the story of their Digital Champions, why they volunteer, what they get out of it and the journey their learners have been on.


Find out more about Digital Champions in our Knowledge Hub


Special thanks to project partners Torus Foundation and Everton Development Trust and many thanks to our programme partners Clarion Futures for supporting this project