What do volunteer Digital Champion's do?
Volunteer Digital Champions provide support both one to one and in group sessions in a relaxed, informal environment. They provide person-centred support which is learner-led.
Volunteer Digital Champions give up their time in places such as:
Local councils or GP surgeries
Social housing landlords
Local charities and community groups
"I think without the [Digital Champion support] I would have been completely lost. I look upon the iPad as in the same category as my dog... it is a very big thing in my life at the moment, it is really really important. It gives me access to people."
Age UK One Digital beneficiary
What skills does a volunteer Digital Champion need?
The most important skill a volunteer Digital Champion can have is to be enthusiastic about the benefits of being online and be willing to share this with others.
Other skills include:
- Being a good communicator and active listener
- Motivated and confident enough in your own ability to be able to help others to learn
- Patient and able to build up trust with learners
- Good at working and connecting with local communities
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